Quality
MB Century’s ongoing development of our Quality Management System enables the company to continuously improve its overall performance and focus on providing customers with products and services of consistent quality.
We have ISO 9001:2015 QMS certification. This is the basis on which we run our business and we achieve this by utilising the PDCA (Plan, Do, Check, Act) cycle; planning and implementing actions to address risks and opportunities through a process approach that aims to continually improve the effectiveness of the Quality Management System.
Quality Management System
Establishing, implementing and maintaining the necessary structure, processes and resources to manage MB Century’s business in compliance with all applicable obligations.
Understanding and satisfying our customer’s needs and expectations.
Continually monitoring performance and requiring that any non-conformances are internally recorded to provide continuous improvement initiatives.
Commitment to quality
Our Senior Management Team is committed to our involvement in the Quality Management System and providing the leadership that enables all our workers to play their part.
The leadership is backed up and strengthened by infrastructure that includes:
On-going internal auditing
Continual systems review
A controlled document system for our policies and procedures
Training and competency
Incorporation of quality principles throughout all processes
Controlled documentation
We have Controlled Documentation which is regularly reviewed and refined across all our services and support functions and includes, Specific QA manuals developed to ISO 9001:2015 standards, covering:
Corporate
Drilling
Electrical and Mechanical Plant
Emergency Management
Engineering Design
Environment
Fabrication
Finance
Logistics and Administration
Health and Safety
Human Resources
Induction
Training and Development
Industrial Coatings
Precision Machining
Project Management
Reservoir Services
Technical Services Tendering
QA Process
Our QA manuals not only guide the tasks/steps undertaken as part of the services (incorporated into our Competency Management System maps) but also guide our QA process.
Safe Work Method Statements (SWMS), developed and implemented to ensure tasks are undertaken safely and efficiently by staff trained to these standards
On-site QA processes and plans, undertaken by relevant work supervisors ensures the work is completed and carried out safely and to our high standards. It involves on-site attendance to observe and sign-off work. Our supervisors also attend regular client meetings where any issues are discussed
Our QA system is regularly audited by Telarc4.
